Terms of Service

By creating an account, accessing, or using the Constroma platform (the "Service"), you confirm that you are at least 18 years of age, have the legal authority to enter into these Terms on behalf of yourself or the organisation you represent, and agree to be bound by these Terms and our Privacy Policy.

If you are using the Service on behalf of a company, organisation, or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity. If you lack such authority, you must not access or use the Service.

Your continued use of the Service following any modifications to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

Constroma is a Software-as-a-Service (SaaS) platform designed for construction delay analysis. The Service implements the Modelled in Windows (MIP 3.7) methodology in accordance with the Association for the Advancement of Cost Engineering International Recommended Practice 29R-03 (AACE RP 29), enabling engineers, project managers, and legal professionals to perform retrospective Time Impact Analysis with reproducible, audit-ready results.

The Service includes, but is not limited to: automated window-by-window analysis, multi-fragnet delay modelling, schedule integration, and the generation of structured reports and exports suitable for use in dispute resolution, claims, and expert proceedings.

Constroma does not provide legal advice. Outputs produced by the Service are analytical tools to assist qualified professionals and do not constitute a legal opinion or expert determination. You remain solely responsible for the accuracy of the data you input and the professional judgements you make in reliance on Service outputs.

To access the Service you must register for an account and provide accurate, current, and complete information as prompted during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to notify us immediately at support@constroma.com if you become aware of any unauthorised use of your account or any other breach of security. Constroma will not be liable for any loss or damage arising from your failure to safeguard your account.

Each user account may hold only one active delay claim per project at any given time on the Free tier. Paid tier accounts may manage multiple concurrent claims per project subject to the limits of their subscription plan. Attempting to circumvent this limitation by creating duplicate accounts or projects is a breach of these Terms and may result in account suspension.

You may not share, transfer, or sublicense your account to any third party. Each named user must have their own account. Concurrent access to a single account from multiple individuals is prohibited.

Constroma offers two tiers of access:

• Free Tier: Provides view-only access to analysis results and project dashboards. Download and export functionality (Excel, XER, and PDF reports) is not available on the Free tier. Free tier users may not download, copy, or extract structured outputs from the platform by any means.
• Paid Tier: Provides full access to all platform features, including report generation, data exports, and priority support. Paid subscriptions are billed monthly per named user at the rate published on our pricing page at the time of subscription. Annual billing options may be offered at a discounted rate.

All fees are stated exclusive of applicable taxes. You authorise Constroma or our payment processor to charge your nominated payment method on each billing cycle. Subscriptions renew automatically unless cancelled before the renewal date. You may cancel at any time via your account settings; cancellation takes effect at the end of the current billing period and no refunds are issued for the unused portion of a billing cycle.

Constroma reserves the right to modify pricing at any time with at least 30 days' written notice to existing subscribers. Continued use of the Service after a price change takes effect constitutes your acceptance of the new pricing.

If a payment fails, we will attempt to notify you by email. Accounts with outstanding balances may be downgraded to the Free tier or suspended until payment is resolved.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying logic of the Service or any component thereof.
• Share, disclose, or transfer your account credentials to any other person or entity, whether inside or outside your organisation.
• Use automated tools, bots, scrapers, or scripts to access, extract, or replicate any content, data, or functionality of the Service without our prior written consent.
• Attempt to gain unauthorised access to any part of the Service, its servers, or any systems or networks connected to the Service.
• Upload or transmit any content that infringes third-party intellectual property rights, contains malware, or is otherwise unlawful, harmful, or objectionable.
• Use the Service to develop or train a competing product or service, or to benchmark the Service for publication without our written consent.
• Circumvent any technical restrictions, usage limits, or access controls implemented in the Service.

Violation of this section may result in immediate suspension or termination of your account, and Constroma reserves the right to seek damages or other remedies available at law.

Platform ownership. The Service, including its software, user interface, algorithms, documentation, design, trademarks, and all content provided by Constroma, is owned by or licensed to Constroma Pty Ltd and is protected by applicable intellectual property laws. No licence to use the Constroma name, logo, or any other intellectual property is granted except as expressly set out in these Terms.

Your project data. You retain all ownership rights in the project schedules, delay event records, baseline programmes, and other data you upload to the Service ("User Data"). By using the Service, you grant Constroma a limited, non-exclusive, royalty-free licence to store, process, and display your User Data solely to provide and improve the Service. We will not sell your User Data to third parties or use it for purposes beyond those described in our Privacy Policy.

Feedback. If you provide suggestions, ideas, or feedback regarding the Service, you grant Constroma a perpetual, irrevocable, royalty-free licence to use that feedback without restriction or compensation to you.

Generated outputs. Reports, analyses, and exports generated from your User Data are provided to you for your professional use. Constroma does not claim ownership of these outputs, but the methodologies, calculation engines, and presentation formats underlying them remain the intellectual property of Constroma.

To the fullest extent permitted by applicable law, Constroma and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, or loss of goodwill, arising out of or in connection with your use of or inability to use the Service, even if Constroma has been advised of the possibility of such damages.

Constroma's total aggregate liability to you for any claims arising under or in connection with these Terms or the Service shall not exceed the greater of (a) the total fees paid by you to Constroma in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred Australian dollars (AUD 100).

The Service is provided on an "as is" and "as available" basis. Constroma makes no warranty, express or implied, that the Service will be uninterrupted, error-free, or free from harmful components, or that the results obtained from use of the Service will be accurate or reliable. You use the Service at your own risk.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, death, or personal injury caused by negligence.

You may terminate your account at any time by following the account deletion process in your account settings or by contacting us at support@constroma.com. Upon termination, your right to access the Service ceases immediately.

Constroma may suspend or terminate your account at any time, with or without notice, if we reasonably believe you have breached these Terms, if required to do so by law, or if continuing to provide the Service to you is no longer commercially viable.

Upon termination, Constroma will retain your User Data for a period of 30 days during which you may request an export. After this period, your data will be permanently deleted from our systems unless we are required to retain it by law. Constroma accepts no liability for the loss of data following account termination.

Sections 5 (Acceptable Use), 6 (Intellectual Property), 7 (Limitation of Liability), and any other provisions that by their nature should survive, shall survive the termination of these Terms.

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email to the address associated with your account and/or by displaying a prominent notice within the Service at least 14 days before the changes take effect.

Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Service and may terminate your account in accordance with Section 8.

We maintain an archive of prior versions of these Terms. If you would like access to a prior version, please contact us at support@constroma.com.

If you have any questions, concerns, or notices regarding these Terms or the Service, please contact us at:

We aim to respond to all written queries within 5 business days. For urgent account or security matters, please mark your email subject line with "[URGENT]".